Service Management

This guide explains how to manage services in CloudOnex Business Suite. Unlike physical products, services don't have inventory quantities and are handled differently in the system.

Adding a New Service#

To add a new service to your business suite:

  1. Navigate to Products & Services in the main menu
  2. Click on New Service
  3. Fill in the service details:
    • Name of the service
    • Description
    • Sales price
    • Any additional relevant information

Key Differences Between Products and Services#

When working with services in CloudOnex Business Suite:

  • Services don't have quantity tracking
  • No inventory management is required
  • Services can be recurring or one-time
  • Services can be added to invoices just like products

Managing Services#

Viewing Services#

  1. Go to Products & Services
  2. Services are listed alongside products but are marked as services
  3. Click on any service to view its details

Editing Services#

  1. Navigate to the service listing
  2. Click on the service you want to modify
  3. Use the edit button to update:
    • Service name
    • Description
    • Pricing
    • Other attributes

Deleting Services#

  1. Locate the service in your service listing
  2. Click the delete button (trash can icon)
  3. Confirm the deletion

Using Services in Invoices#

Services can be added to invoices just like products:

  1. Create a new invoice
  2. Click "Add Item"
  3. Select the service from your service list
  4. Add any specific notes or terms for this service instance

Still stuck? Open a support ticket.