Managing Invoices

CloudOnex Business Suite provides comprehensive tools for creating, managing, and tracking invoices. This guide will help you effectively manage your invoicing process.

Creating Invoices#

Basic Invoice Creation#

  1. Navigate to Sales → New Invoice

  2. Fill in the required information:

    • Select customer from dropdown or add new customer
    • Choose invoice date
    • Set payment due date
    • Add invoice title (optional)
    • Add line items with quantities and prices
    • Select applicable tax rates
    • Add invoice terms
  3. Click actions:

    • Save: Save and continue editing
    • Save & Close: Save and view the invoice

Invoice Numbering#

  • Default format: Set in Settings → General Settings
  • Custom prefix options available
  • Automatic sequential numbering
  • Dynamic prefix support using placeholders:
    Example: INV-{date('Y-m-d')}-
    

Adding Items to Invoice#

  1. Click "Add Item" in the invoice
  2. Either:
    • Select from existing products/services
    • Add new item directly
  3. Specify:
    • Quantity
    • Price
    • Description
    • Tax rate (if applicable)

Invoice Management#

Viewing Invoices#

Access invoices through:

  • Sales → Invoices for complete list
  • Customer profile for customer-specific invoices
  • Search functionality using invoice number

Invoice Status Types#

  • Draft: Created but not sent
  • Sent: Delivered to customer
  • Paid: Full payment received
  • Partially Paid: Some payment received
  • Overdue: Payment past due date
  • Cancelled: Cancelled invoice
  • Void: Voided invoice

Invoice Actions#

From the invoice view, you can:

  • Edit invoice details
  • Send via email
  • Print invoice
  • Download PDF
  • Record payments
  • Clone invoice
  • Delete invoice

Payment Management#

Recording Payments#

  1. Open the invoice
  2. Click "Add Payment"
  3. Enter payment details:
    • Amount
    • Date
    • Payment method
    • Transaction ID/reference
    • Notes

Partial Payments#

  • System tracks remaining balance
  • Multiple payments can be recorded
  • Payment history maintained
  • Automatic status updates

Still stuck? Open a support ticket.