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Creating Ticket

With Support Ticketing feature of Business suite, you can collect all customer support requests and manage them in one single location.

No matter how you provide customer support, the one constant for all businesses is that customers seek you out to help them resolve their issues. 

In Business suite-

  • Customer can create support ticket from Customer Portal. 
  • Admin can also create support ticket on behalf of customers from the Admin panel. 
  • You can also create custom integrations to create support tickets for example using API.