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Troubleshooting

Common Troubleshooting Tips

CloudOnex Business Suite comes with built in debugging tool.
It's disable in production environment. You will have to Activate Dev mode to enable debugging.

Showing blank screen
If you see blank screen after installation or when visiting certain pages, enable Dev mode to show the actual error message.

How to activate "Dev" mode ?

Enable Dev mode only if you face any problem or asked by our staff.

To enabled debug mode, Open file system/config.php

You will find a line-

define('APP_STAGE', 'Live');

Change it to-

define('APP_STAGE', 'Dev');

Now check the page again, you should see a detailed error on the screen.

Disable the Dev mode after testing